DDLGWorld | Our Shipping

Our Shipping & Returns

shipping & returns

Shipping

We can ship to virtually any address in the world. Our shipping is also DISCREET, Bank Statement will simply say "DLWORLD" 

When you place an order, we will do our best to get it dispatched to you within one week! Shipping can vary based on the location:

Shipping Times:

US & Canada (typically 1-3 weeks) 

UK & Europe (2-3 weeks) 

Rest Of World (2-3 weeks) 

We ship worldwide with tracking for FREE to ensure anyone & everyone can shop at our store without incurring massive shipping & handling costs. 

As with all international deliveries; very occasionally things may get held up in customs for a short time; we are not responsible for this; we will always do our best to aid you and contact the shipping company to get this resolved as quickly as possible! 

We are located in the United Kingdom but have fulfillment centers located in both China & the United States. 

Returns Policy 

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 2 days of us receiving your package. .

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.